HorečkaSupport
Something not working, or want to ask something? Get in touch.
Contact
Kryjeme vám záda s.r.o., Company ID DOPLNIT
DOPLNIT FIREMNÍ E-MAIL
We usually reply within 2 working days.
Kryjeme vám záda s.r.o., Company ID DOPLNIT
DOPLNIT FIREMNÍ E-MAIL
We usually reply within 2 working days.
FAQ
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions → Horečka → Cancel. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Horečka → Cancel.
How do I restore my purchase on a new phone?
Sign in with the same Apple ID or Google account and choose restore purchases in the app.
Why do I have to enter the weight again?
Every new treatment starts with a blank weight, because children grow and an old weight could lead to the wrong dose. During an ongoing treatment the app doses by the weight saved with the last recorded dose.
I didn’t get a reminder for the next dose.
Check in your phone settings that Horečka has notifications allowed and that battery saver is not blocking them.
Does the app replace a doctor?
No. It is a guidance tool. Read the package leaflet and contact a doctor if in doubt.